MDF Instruments quality and customer satisfaction is
important to us. We established the following warranty, return and refund
policies to assure fair resolution of any type of customer dissatisfaction.
really. Free parts forever! Lifetime replacement parts for all MDF®
Stethoscopes. Replacement parts include: non-chill ring, diaphragm retaining
ring, bell ring, a pair of ComfortSeal™ eartips, and diaphragms. To receive
your free replacement parts, please send a self-addressed stamped envelope to:
MDF Instruments Direct, Inc. Attn: Free-Parts-For-Life Program, 28947 Thousand
Oaks Blvd., Suite 222 Agoura Hills CA, 91301 USA; and include your model,
color, name of retailer, original invoice number, and replacement parts
desired. Limited to 2 of each replacement part per stethoscope and per annum.
MDF Sphygmomanometers come with a 3-year warranty and Lifetime Calibration.
MDF Neural Reflex Hammers come with a Lifetime Warranty.
Manufacturer Warranty: MDF Stethoscopes with defects in material or craftsmanship in the chestpiece,
binaurals and spring are replaced/repaired without charge for the lifetime of
the instrument, excluding MDF model: MDF727E. MDF Stethoscope tubing with
defects in material or craftsmanship are replaced/repaired without charge if
the defect is reported within 5 years of the original purchase. MDF
Sphygmomanometers with defects in material or craftsmanship are
replaced/repaired without charge if the defect is reported within 2 years of
the original purchase. MDF Hammers with defects in material or craftsmanship
are replaced/repaired without charge if the defect is reported within 2 years
of the original purchase. For more information regarding our warranty or your
MDF instrument, please visit the Scrub Couture Help Desk.