MDF Instruments quality and customer satisfaction is important to us. We established the following warranty, return and refund policies to assure fair resolution of any type of customer dissatisfaction.

Free-Parts-For-Life™: Yes, really. Free parts forever! Lifetime replacement parts for all MDF® Stethoscopes. Replacement parts include: non-chill ring, diaphragm retaining ring, bell ring, a pair of ComfortSeal™ eartips, and diaphragms. To receive your free replacement parts, please send a self-addressed stamped envelope to: MDF Instruments Direct, Inc. Attn: Free-Parts-For-Life Program, 28947 Thousand Oaks Blvd., Suite 222 Agoura Hills CA, 91301 USA; and include your model, color, name of retailer, original invoice number, and replacement parts desired. Limited to 2 of each replacement part per stethoscope and per annum.   

MDF Sphygmomanometers come with a 3-year warranty and Lifetime Calibration.

MDF Neural Reflex Hammers come with a Lifetime Warranty.  

Manufacturer Warranty: MDF Stethoscopes with defects in material or craftsmanship in the chestpiece, binaurals and spring are replaced/repaired without charge for the lifetime of the instrument, excluding MDF model: MDF727E. MDF Stethoscope tubing with defects in material or craftsmanship are replaced/repaired without charge if the defect is reported within 5 years of the original purchase. MDF Sphygmomanometers with defects in material or craftsmanship are replaced/repaired without charge if the defect is reported within 2 years of the original purchase. MDF Hammers with defects in material or craftsmanship are replaced/repaired without charge if the defect is reported within 2 years of the original purchase. For more information regarding our warranty or your MDF instrument, please visit the Scrub Couture Help Desk.